Last Updated: July 24, 2026
Thank you for shopping at Auraframmes. We are committed to getting your digital photo frame to you as quickly and safely as possible. This policy outlines how we process, ship, and deliver orders across the United States.
Where We Ship
We currently ship to physical addresses in all 50 United States, including Alaska and Hawaii. We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.
Order Processing
All orders are processed Monday through Friday, excluding federal holidays. The processing time begins once your payment is confirmed. The table below summarizes our processing and shipping timeline for standard delivery.
| Stage | Timing | Details |
| Order Cutoff | 2:00 PM Eastern Standard Time (EST) | Orders placed before the cutoff on a business day begin processing same-day. Orders placed after the cutoff, on weekends, or on holidays begin processing the next business day. |
| Processing | 1–2 business days | We carefully prepare and pack your frame during this window. |
| Transit | 3–5 business days | Once handed to the carrier, your package travels to its destination. |
| Total Delivery Time | 4–7 business days | The full window from order placement to arrival at your door. |
Shipping Carriers & Method
We work with trusted national carriers such as USPS, UPS, and FedEx. The specific carrier for your order is chosen based on your location to provide the most efficient delivery. All shipments use our free standard shipping service. We do not offer expedited shipping at this time.
Shipment Tracking
As soon as your order leaves our facility, you will receive a shipping confirmation email that includes a tracking number. Please allow up to 24 hours for the tracking link to show movement.
Weekend & Holiday Notice
Our warehouse does not process or hand off packages on Saturdays, Sundays, or the following federal holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. The processing and transit times listed above all refer to business days, which means weekends and holidays are not counted.
Shipment Delays
While our standard delivery window is highly reliable, unforeseeable delays such as severe weather or carrier service disruptions can occasionally occur. If your order has not arrived within the stated total delivery time, please contact us so we can investigate and help resolve the issue right away.